Human factors and usability engineering for OTC products

Consulting service
Company

eg technology can run structured usability and human-factors work, observational research, task analysis, and iterative user testing, throughout a product's development rather than bolting it on at the end. Its usability engineering work on an at-home diagnostic lateral flow test, which included use-risk analysis and remote formative testing with users of varying dexterity and cognitive ability, is a close analogue to what eg technology can support the client who would need to validate self-care products for real-world home use by diverse populations. https://www.egtechnology.co.uk/case-study/reducing-the-potential-for-use-related-errors-in-an-at-home-diagnostic-device/


About eg technology

eg operates at the critical point between innovation and real-world deployment, helping R&D teams translate early-stage concepts, experimental systems and novel technologies into reliable, manufacturable products. Across sectors such as agriculture, food and beverage, medtech, life sciences and consumer products, this means bridging the gap between controlled environments and practical application, where performance, usability and consistency must be proven. Our role is to complement and strengthen internal teams. Whether supporting targeted challenges or delivering complete programmes, we bring the external engineering expertise, multidisciplinary capability and delivery focus needed to accelerate development, reduce technical risk and unlock progress, without disrupting established processes or structures. With a fully integrated approach spanning electronics, software, mechanical engineering, human factors and system integration, we design coherent, deployable systems rather than isolated components. This ensures that performance, usability, manufacturability and compliance are addressed together, resulting in solutions that not only work in principle, but perform reliably in real-world conditions.

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